FAQ - Sarah


General questions

Where can I find the instruction manual?

Here you can find the current instruction manual of this sewing machine: LINK

How fast can you sew with VERITAS Sarah?

The sewing speed of this sewing machine is 750 +/- 50 stitches per minute.

What stitch programs does the VERITAS Sarah offer?

The VERITAS Sarah has 13 stitch programs that cover all the important functions for everyday use. These include straight stitch, zigzag stitch, blind stitch, buttonhole stitch and various decorative stitches for creative projects.


Functions

Can the stitch length and width be adjusted?

While the stitch width is preset for each stitch pattern, the stitch length (up to 4 mm) can be individually adjusted.

Is there a function for sewing backwards?

Yes, there is a reverse sewing button for sewing seam beginnings and ends.

Is it possible to adjust the thread tension?

Yes, the thread tension is set using a rotary dial on the top of the machine, the default setting of which is “4”. The correct setting is important for good sewing results and depends on the fabric/stitch combination.

Does VERITAS Sarah have a thread cutter?

Yes, the machine has an integrated thread cutter.

Is there a needle threader?

No, VERITAS Sarah does not offer an needle threader.


Maintenance

How do you clean the machine?

The sewing machine must be disconnected from the power supply for maintenance and cleaning. The throat plate can be removed and the feed dog and bobbin case cleaned with a brush. The hook should be regularly cleaned of lint and thread remnants and lubricated with sewing machine oil (not included! Do not use regular cooking oil!). It is important to maintain the machine regularly to ensure a long service life.


Accessories

Which accessories are included in the scope of delivery?

The VERITAS Sarah comes with a comprehensive accessory pack, including: All-purpose foot, zipper foot, buttonhole foot, button sewing foot, quilting guide, seam ripper, cleaning brush, 3 bobbins, quality needles, 2 felt pads for thread spool, embroidery and darning plate and an L-screwdriver. A removable accessory compartment allows for tidy storage.

Where can I buy spare parts and accessories?

Spare parts and accessories can be ordered conveniently from home in our online stores:

If you cannot find the item you need in our store, please contact: shop@home-sewing.com

 


Service & Support

Who do I contact if my sewing machine is faulty?

You can find a list of our service centers in each country here: LINK