FAQ - JSA18


General questions

Where can I find the instruction manual?

You can find the actual instruction manual here: LINK

How fast can you sew with VERITAS JSA18?

The sewing speed of this sewing machine is up to 800 stitches per minute.

What is the difference between VERITAS JSA18 and JSB21?

While the JSA18 shines with 18 stitch programs, the JSB21 scores with a full 21 stitch patterns. The practical tneedle threader is only available on the JSB21, but the other features and the accessories supplied are the same on both sewing machines.

What types of fabric is the VERITAS JSA18 particularly suitable for?

The VERITAS JSA18 is particularly robust and has been specially developed for sewing strong fabrics such as jeans. However, it is also ideal for other utility and overlock stitches required for versatile sewing projects. Thanks to the powerful motor and high torque, even several layers of strong cotton fabrics can be processed without any problems.


Functions

Can the stitch length and width be adjusted?

Stitch length and width are preset for each stitch and cannot be adjusted individually.

Is there a function for sewing backwards?

Yes, there is a reverse sewing button for sewing seam beginnings and ends.

Is it possible to adjust the thread tension?

Yes, the thread tension is set using a rotary dial on the top of the machine, the default setting of which is “4”. The correct setting is important for good sewing results and depends on the fabric/stitch combination.

Does VERITAS JSA18 have a thread cutter?

Yes, the machine has an integrated thread cutter.


Maintenance

How do you clean the machine?

The sewing machine must be disconnected from the power supply for maintenance and cleaning. The throat plate can be removed and the feed dog and bobbin case cleaned with a brush. The hook should be regularly cleaned of lint and thread remnants and lubricated with sewing machine oil (not included! Do not use regular cooking oil!). It is important to maintain the machine regularly to ensure a long service life.


Accessories

Which accessories are included in the scope of delivery?

The accessories supplied with both sewing machines include an all-purpose foot (already installed), quality needles (including jeans needles), a seam ripper, three bobbins, a cleaning brush, a zipper foot, an embroidery and darning plate, a quilting guide, a buttonhole foot, a fell seam plate, a screwdriver, a straight stitch foot, a second thread spool pin and a dust cover. The accessories can be conveniently stored in an integrated, removable accessory compartment.

Where can I buy spare parts and accessories?

Spare parts and accessories can be ordered conveniently from home in our online stores:

If you cannot find the item you need in our store, please contact:


Service & Support

Who do I contact if my sewing machine is faulty?

You can find a list of our service centers in each country here: LINK